If your question does not appear here, please feel free to pop in the RBL if you have any questions.
- Do we need to join the RBL Centre?
- No, you only need a valid student ID card to gain access to the RBL Centre, You should have your ID card with you at all times.
- Can I use my mobile phone & electronic equipment, such as mp3 players etc?
- Mobiles phones should be switched to silent when entering the centre. You may discreatly text, but no talking or ringing is permitted. MP3 players can be used if other learners are not disturbed by it.
- Do I need a password to gain access to the machines?
- Yes. You would have been given a username and password at enrolment to access the college computer system. If you are unsure about what these details are, or if you require your password to be reset, please visit reception to swipe your card through the Login.Point Machines or speak to the RBL Staff who can assist. For further information see here.
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- Can I print my work?
- Yes; we currently have eight HP Laser printers and a colour printing facility. Feel free to ask a member of staff for assistance and up to date prices.
- Can I access electronic resources off site?
- Web CT and Athens can both be accessed off site once your accounts have been set up at college.
- What if I forget my password for one of the resources e.g. Web CT?
- All passwords are now linked together. If you have forgotten your password, please visit reception to swipe your card through the Login.Point Machines or speak to the RBL Staff who can assist. For further information see here.
- I need help completing my assignment, can you help?
- We can offer assistance with IT problems, such as Microsoft Office or the Internet. 1 to 1 help is available elsewhere, such as The Hub. Please feel free to ask staff for any help or advice.
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