Computer and Network Access

Every student at Dudley College is automatically given a login for the college computers / network. This login allows to you to access any student PC in the college by simply entering your username and password. You should have seen your username and password on your enrolment receipt, but if not here is a reminder:

Your username will be an 8 digit number that corresponds to your person code (as shown on your ID badge). If your person code is not 8 digits then you should add zeros to the start to make 8 digits. (e.g. if your person code is 345678, your username is 00345678). Your password will be your date of birth which must again be written as an 8 digit number (e.g. if you were born on the 4th Feb 1980, your password is 04021980).

Entering these details on the login screen of any student computer will grant you full access to that computer, including access to college software and the Internet. If you choose not to log on to a computer then you will only have limited access to it for such things as initial assessments only, and will not be able to access the Internet. Logging on also gives you access to your own personal file storage area (called the U: drive). This is a private place where you can store and access your important documents and files. Therefore it is very important that you keep these login details safe.

We recommend that you change your password after your first login to reduce the risk of unauthorised access to your personal information. To change your password on the college network once you are logged in press Ctrl, Alt and Delete at the same time and then click on 'Change Password'.

This same username and password can be used to access Blackboard (your online, virtual learning environment) and ProMonitor (your electronic learning plan).

If you should forget your login details or experience problems with your account then there are a number of ways to get help:

• If you are at college then swiping your ID card through any password re-set machine will automatically print you off a new password for the college computers. These machines can be found at the following locations:
  • Broadway Reception
  • Mons Hill Reception
  • Castle View Reception
• You can visit the Library or RBL centres at any of our sites and speak to the staff there to get your password reset.
• You can call our IT Helpdesk (01384 363456) during normal business hours (9.00am - 5.00pm).

For details on support for either ProMonitor or Blackboard click on the links above.

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